At SecureGuard Shop, we understand that true peace of mind begins the moment your security equipment arrives safely at your property. That’s why we’ve streamlined our global delivery process to be as reliable and transparent as the products we carry. Whether you’re a homeowner in Charlotte or a facility manager in London, our shipping options are designed to get your security solutions to you efficiently, securely, and affordably.

Quick Overview: We process orders within 1-2 business days and offer two trusted shipping methods to destinations worldwide (excluding some remote areas in Asia and other regions). All shipments are fully tracked from our warehouse to your doorstep.

Our Shipping Options

Standard Shipping: Fast & Tracked

Ideal for when you need your security system up and running quickly.

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 (flat rate)
  • Best for: Customers who prioritize speed and full tracking capabilities.

Free Shipping: Economical & Reliable

A cost-effective solution that doesn’t compromise on reliability.

  • Carrier: EMS (Express Mail Service)
  • Delivery Time: 15-25 business days after dispatch
  • Cost: FREE on orders over $50
  • Best for: Budget-conscious customers planning ahead for their security needs.

From Our Warehouse to Your Property

Every order is handled with the same care we’d want for our own security systems. Our process:

  1. Order Processing (1-2 days): Our team carefully picks, tests (when applicable), and packages your equipment at our Charlotte, NC facility.
  2. Dispatch Notification: You’ll receive a confirmation email with your tracking number the moment your package ships.
  3. In Transit: Your security products are securely transported with our trusted carrier partners.
  4. Delivery: Requires signature upon delivery to ensure your security equipment reaches you safely.

International Customers

We proudly serve a global clientele of security-conscious homeowners and businesses. Please note:

  • All prices are shown in US Dollars
  • Customers are responsible for any import duties, taxes, or customs clearance fees (varies by country)
  • We cannot ship to certain remote regions in Asia and other geographically challenging areas
  • All products are compatible with US standards; international customers may need voltage adapters

Our Delivery Promise

Just as our security products provide reliable protection, we promise a delivery experience that is:

  • Transparent: No hidden costs—you see the full delivery price before checkout
  • Trackable: Monitor your security investment every step of the way
  • Timely: We respect that your security needs are urgent and time-sensitive
  • Trusted: We only work with world-class shipping carriers with proven track records
Remember: Your satisfaction is guaranteed by our 15-day return policy from the date of delivery. If any item doesn’t meet your expectations, contact our support team at [email protected] to arrange a return.

At SecureGuard Shop, we believe that exceptional security shouldn’t come with complicated logistics. We’ve simplified global delivery so you can focus on what matters most: protecting your people, property, and peace of mind.

SecureGuard Shop | 2836 Concord Street, Charlotte, US 28263 | [email protected]