Last Updated: October 26, 2023
At SecureGuard Shop (“we,” “us,” or “our”), your privacy and security are paramount. We are committed to protecting the personal information you share with us, just as our products—from Dakota Alert long-range alarms to DoorBird video doorbells—protect your home and property. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website remotemonnit.com or make a purchase from us.
1. Information We Collect
We collect information that you provide directly to us, as well as data automatically collected through your use of our website:
- Personal Information: When you make a purchase, create an account, or contact our customer support, we collect information such as your name, email address, shipping address, payment details (e.g., credit card information processed via encrypted channels), and phone number.
- Technical Data: We automatically collect information about your device and browsing behavior, including your IP address, browser type, operating system, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content. For more details, see Section 5.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders for products such as DSC alarm systems, cellular security cameras, or driveway alarm accessories.
- To communicate with you about your orders, account, or inquiries, and to provide customer support.
- To improve our website, product offerings, and customer experience based on your feedback and browsing behavior.
- To send you marketing communications (if you have opted in) about new products, promotions, or security tips relevant to your interests.
- To prevent fraud and enhance the security of our website and payment systems.
3. Sharing and Disclosure of Information
We value your trust and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We engage trusted third-party service providers to assist with payment processing (e.g., PayPal, credit card processors), shipping, marketing, and website analytics. These providers are contractually obligated to protect your data and use it only for the services we specify.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity, subject to the same privacy commitments.
International Transfers: As a global provider, we serve customers worldwide (excluding some remote regions in Asia and other geographically challenging areas). Your information may be processed in the United States or other countries where our service providers operate, but we ensure adequate data protection measures are in place.
4. Data Storage and Security
We implement robust security measures to protect your personal information:
- All payment transactions are processed using industry-standard encryption (SSL technology) and compliant with PCI DSS requirements. We never store your complete payment information on our servers.
- Your personal data is stored on secure servers with limited access, and we regularly review our practices to ensure compliance with applicable data protection laws.
- While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart items.
- Analyze website traffic and user behavior to improve our site and product offerings.
- Deliver targeted advertisements (if you have consented) based on your interests.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal information through your account settings or by contacting us.
- Deletion: You may request the deletion of your personal information, subject to legal obligations we may have to retain certain data.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
- Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SecureGuard Shop
2836 Concord Street, Charlotte, US 28263
Email: [email protected]
